Brand profile

Zoho Desk

Zoho Desk is a cloud-based help desk software developed by Zoho Corporation, known for its context-aware customer service.

7 questions · 5 categories · As of Nov 12, 2026

Best category rank
#6
Customer Support & Help Desk Software · of 133
Questions
7
5 categories
Answers naming it
16/42
Of the answers measured on this brand's questions

Visibility by category

CategoriesCategory rankQuestionsScore
Customer Support & Help Desk Software#6of 1333133.0
Groupware & Collaboration#75of 9919.6
Social Media Management Tools#102of 10213.3
No-Code & Low-Code Platforms#119of 12013.4
Marketing & Sales Software#320of 522110.0

Ranking by question

Named alongside in Customer Support & Help Desk Software

Brands named in the same answers as Zoho Desk in the last four weeks, counted in answers.

Named alongside in Customer Support & Help Desk SoftwareBrands named in the same answers as Zoho Desk in the last four weeks, counted in answers.Zendesk: named in 29 answersZendeskFreshdesk: named in 26 answersFreshdeskIntercom: named in 22 answersIntercomHelp Scout: named in 24 answersHelp ScoutGorgias: named in 20 answersGorgiasZoho Desk: named in 19 answersZoho DeskHubSpot: named in 10 answersHubSpotSurveyMonkey: named in 6 answersSurveyMonkeyHubSpot Service Hub: named in 14 answersHubSpot Service HubQualtrics: named in 6 answersQualtricsTypeform: named in 6 answersTypeformIntercom (Fin): named in 5 answersIntercom (Fin)Genesys Cloud CX: named in 5 answersTidio Lyro: named in 5 answersTidio LyroLiveChat: named in 5 answersLiveChattawk.to: named in 5 answerstawk.toFive9: named in 5 answersFive9NICE CXone: named in 4 answersNICE CXoneCrisp: named in 7 answersCrispJira Service Management: named in 11 answersJira Service ManagementTidio: named in 7 answersTidioHotjar: named in 5 answersHotjarFreshservice: named in 7 answersFreshserviceCanny: named in 4 answersCannySurvicate: named in 4 answersSurvicateShopify: named in 6 answersShopifyAda: named in 4 answersAdaNextiva: named in 4 answersNextivaTalkdesk: named in 3 answersTalkdeskZoho: named in 7 answersZoho
  • Answers naming the brand
  • 3
  • 6
  • 29
  • Answers naming both
  • 1
  • 22
Named alongside in Customer Support & Help Desk SoftwareBrands named in the same answers as Zoho Desk in the last four weeks, counted in answers.Zendesk: named in 29 answersZendeskFreshdesk: named in 26 answersFreshdeskIntercom: named in 22 answersIntercomHelp Scout: named in 24 answersHelp ScoutGorgias: named in 20 answersGorgiasZoho Desk: named in 19 answersZoho DeskHubSpot: named in 10 answersHubSpotSurveyMonkey: named in 6 answersHubSpot Service Hub: named in 14 answersHubSpot Service HubQualtrics: named in 6 answersQualtricsTypeform: named in 6 answersIntercom (Fin): named in 5 answersGenesys Cloud CX: named in 5 answersTidio Lyro: named in 5 answersLiveChat: named in 5 answersLiveChattawk.to: named in 5 answerstawk.toFive9: named in 5 answersFive9NICE CXone: named in 4 answersNICE CXoneCrisp: named in 7 answersCrispJira Service Management: named in 11 answersJira Service ManagementTidio: named in 7 answersTidioHotjar: named in 5 answersHotjarFreshservice: named in 7 answersCanny: named in 4 answersCannySurvicate: named in 4 answersSurvicateShopify: named in 6 answersAda: named in 4 answersAdaNextiva: named in 4 answersTalkdesk: named in 3 answersZoho: named in 7 answersZoho
  • Answers naming the brand
  • 3
  • 6
  • 29
  • Answers naming both
  • 1
  • 22
  1. 119Freshdesk
  2. 218Help Scout
  3. 317Zendesk
  4. 411Intercom
  5. 510Gorgias
  6. 69Jira Service Management
  7. 78HubSpot Service Hub
  8. 88Zoho
  9. 97Freshservice
  10. 106Zoho CRM
  11. 116Salesforce Service Cloud
  12. 125HubSpot
  13. 134Salesforce
  14. 144Shopify
  15. 153HelpSpot
  16. 163osTicket
  17. 173ServiceNow
  18. 182BigCommerce
  19. 192Canva
  20. 202Freshworks
Named alongside
BrandAnswers naming the brandNamed alongside
Zendesk29Help Scout (22), Freshdesk (22), Intercom (21)
Freshdesk26Zendesk (22), Help Scout (22), Zoho Desk (18)
Intercom22Zendesk (21), Help Scout (17), Freshdesk (16)
Help Scout24Zendesk (22), Freshdesk (22), Zoho Desk (18)
Gorgias20Zendesk (15), Help Scout (15), Intercom (14)
Zoho Desk19Help Scout (18), Freshdesk (18), Zendesk (16)
HubSpot10Zendesk (9), Intercom (8), Tidio (5)
SurveyMonkey6Typeform (6), Qualtrics (6), Hotjar (5)
HubSpot Service Hub14Zendesk (13), Help Scout (13), Intercom (12)
Qualtrics6Typeform (6), SurveyMonkey (6), Hotjar (5)
Typeform6SurveyMonkey (6), Qualtrics (6), Hotjar (5)
Intercom (Fin)5Gorgias (4), Tidio Lyro (4), Ada (3)
Genesys Cloud CX5Five9 (5), Nextiva (4), NICE CXone (3)
Tidio Lyro5Ada (4), Gorgias (4), Intercom (Fin) (4)
LiveChat5Zendesk (5), Tidio (4), tawk.to (4)
tawk.to5Zendesk (5), HubSpot (5), Tidio (4)
Five95Genesys Cloud CX (5), Nextiva (4), NICE CXone (3)
NICE CXone4Five9 (3), Genesys Cloud CX (3), Nextiva (2)
Crisp7Zendesk (7), Intercom (7), Gorgias (5)
Jira Service Management11Freshdesk (11), Help Scout (10), Zendesk (9)
Tidio7Zendesk (7), Intercom (6), HubSpot (5)
Hotjar5Typeform (5), SurveyMonkey (5), Qualtrics (5)
Freshservice7Zendesk (7), Zoho Desk (7), Help Scout (7)
Canny4Typeform (4), SurveyMonkey (4), Hotjar (4)
Survicate4Typeform (4), SurveyMonkey (4), Hotjar (4)
Shopify6Zendesk (6), Help Scout (6), Freshdesk (6)
Ada4Tidio Lyro (4), Gorgias (3), Intercom (Fin) (3)
Nextiva4Five9 (4), Genesys Cloud CX (4), Talkdesk (3)
Talkdesk3Five9 (3), Nextiva (3), Genesys Cloud CX (3)
Zoho7Zendesk (7), Zoho Desk (7), Help Scout (7)

Sources cited when this brand is named

Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.

Sources cited when this brand is named
RankSourceCiting answers
1intercom.com7
2zapier.com5
3thecxlead.com5
4freshworks.com5
5xurrent.com5
6reddit.comcommunity4
7zendesk.com4
8sparrowdesk.com3
9thectoclub.com3
10thedigitalprojectmanager.com3

Named by surface, by question

For the brand's best questions: of each surface's 1 answers, how many named it.

Named by surface, by question
QuestionsGoogle AI OverviewsChatGPTClaudeGeminiGoogle AI ModeMicrosoft Copilot
1Which help desk software offers the best value?011111
2What are the best help desk and customer support platforms?101111
3Which customer support tools are best for startups?100001
4Which marketing and sales tools offer the best value?000100
5Which knowledge base tools are best for companies?001000
6What are the best no-code tools for building internal apps?000001
7What are the best social media management tools?000001