Brand profile

Freshworks

Indian software company founded in 2010, providing cloud-based customer engagement solutions including Freshdesk and Freshservice.

3 questions · 2 categories · As of Nov 12, 2026

Best category rank
#45
CRM Software · of 90
Questions
3
2 categories
Answers naming it
3/18
Of the answers measured on this brand's questions

Visibility by category

CategoriesCategory rankQuestionsScore
CRM Software#45of 90218.9
Customer Support & Help Desk Software#121of 13316.9

Ranking by question

Named alongside in CRM Software

Brands named in the same answers as Freshworks in the last four weeks, counted in answers.

  1. 15Zoho CRM
  2. 24HubSpot CRM
  3. 33Freshsales
  4. 43Pipedrive
  5. 52Bigin by Zoho CRM
  6. 62Freshdesk
  7. 72Help Scout
  8. 82Salesforce
  9. 92Slack
  10. 102Zendesk
  11. 112Zoho
  12. 122Zoho Desk
  13. 132Microsoft Dynamics 365
  14. 142monday CRM
  15. 151Atlassian
  16. 161BambooHR
  17. 171Bitrix 24
  18. 181Breezy HR
  19. 191Capsule CRM
  20. 201EngageBay

Sources cited when this brand is named

Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.

Sources cited when this brand is named
RankSourceCiting answers
1zapier.com3
2business.com2
3youtube.comsocial2
4techdogs.com2
51crm.com1
6atlassian.com1
7capterra.comreview and listing sites1
8ce.smart-it.com1
9convergehub.com1
10eway-crm.com1

Named by surface, by question

For the brand's best questions: of each surface's 1 answers, how many named it.

Named by surface, by question
QuestionsGoogle AI OverviewsChatGPTClaudeGeminiGoogle AI ModeMicrosoft Copilot
1What are the best free CRMs?000100
2What are the most trusted CRM platforms?001000
3What are the best help desk and customer support platforms?000010