Email Marketing Platforms
Questions 7Top 5 of 31 brandsScore
Subcategory
CRM Software
This index adds up the scores of 8 questions. 90 brands are ranked.
- Edition
- Nov 12, 2026
- Methodology
- v5.0
- Panel
- 6 AI surfaces
AI Visibility Ranking
Brands across every question in this category, ordered by GenRank score.
#BrandScore
- 1Zoho CRM405.2
- 2Pipedrive365.8
- 3HubSpot CRM293.9
- 4Freshsales179.6
- 5Less Annoying CRM154.1
- 6HubSpot Sales Hub130.9
- 7Bigin by Zoho CRM129.1
- 8monday CRM112.2
- 9Follow Up Boss100.0
- 10Salesforce CRM100.0
Show all 50
- 11HubSpot Free CRM97.4
- 12Salesforce Sales Cloud96.4
- 13Bitrix 2483.8
- 14Wise Agent75.7
- 15Microsoft Dynamics 365 Sales75.3
- 16HubSpot73.5
- 17Microsoft Dynamics 36573.3
- 18Capsule CRM61.9
- 19Microsoft 36555.4
- 20Salesforce Starter Suite53.2
- 21Microsoft Teams53.2
- 22Lofty41.6
- 23EngageBay40.8
- 24IXACT Contact Real Estate CRM38.5
- 25Agile CRM36.9
- 26Oracle Sales36.4
- 27BoldTrail35.2
- 28Outlook33.6
- 29Close33.3
- 30Agentforce31.6
- 31SAP Sales Cloud30.1
- 32Salesforce Free Suite29.4
- 33OnePageCRM27.5
- 34Power BI27.3
- 35Oracle NetSuite25.8
- 36Microsoft Copilot25.7
- 37SAP S/4HANA24.7
- 38Nutshell24.7
- 39Real Geeks23.7
- 40Salesforce23.0
- 41NetHunt CRM22.9
- 42Streak21.8
- 43Oracle Fusion Cloud ERP21.3
- 44Oracle20.8
- 45Freshworks18.9
- 46Google Workspace16.5
- 47kvCORE16.3
- 48LionDesk15.6
- 49Copper15.5
- 50Excel13.6
- 1Zoho CRM405.2
- 2Pipedrive365.8
- 3HubSpot CRM293.9
- 4Freshsales179.6
- 5Less Annoying CRM154.1
- 6HubSpot Sales Hub130.9
- 7Bigin by Zoho CRM129.1
- 8monday CRM112.2
- 9Follow Up Boss100.0
- 10Salesforce CRM100.0
- 11HubSpot Free CRM97.4
- 12Salesforce Sales Cloud96.4
- 13Bitrix 2483.8
- 14Wise Agent75.7
- 15Microsoft Dynamics 365 Sales75.3
- 16HubSpot73.5
- 17Microsoft Dynamics 36573.3
- 18Capsule CRM61.9
- 19Microsoft 36555.4
- 20Salesforce Starter Suite53.2
- 21Microsoft Teams53.2
- 22Lofty41.6
- 23EngageBay40.8
- 24IXACT Contact Real Estate CRM38.5
- 25Agile CRM36.9
- 26Oracle Sales36.4
- 27BoldTrail35.2
- 28Outlook33.6
- 29Close33.3
- 30Agentforce31.6
- 31SAP Sales Cloud30.1
- 32Salesforce Free Suite29.4
- 33OnePageCRM27.5
- 34Power BI27.3
- 35Oracle NetSuite25.8
- 36Microsoft Copilot25.7
- 37SAP S/4HANA24.7
- 38Nutshell24.7
- 39Real Geeks23.7
- 40Salesforce23.0
- 41NetHunt CRM22.9
- 42Streak21.8
- 43Oracle Fusion Cloud ERP21.3
- 44Oracle20.8
- 45Freshworks18.9
- 46Google Workspace16.5
- 47kvCORE16.3
- 48LionDesk15.6
- 49Copper15.5
- 50Excel13.6
Top 50 of 90
The GenRank score sums each brand’s question-level visibility inside this category. Higher means AI names the brand more often and earlier. It is not bounded, so compare brands within one category, not across categories. Methodology
The questions behind this index
8Each question with its top three brands by GenRank score and how many brands its answers named.
Rank trend
Rank trends are drawn once two weekly editions under the same methodology exist. Only the first edition is in so far.
Named by surface
Each cell: of the surface's 8 answers, how many named the brand. Darker means named more often.
- Window
- Oct 18, 2026 ~ Nov 8, 2026
| Brand |  Google AI Overviews |  ChatGPT |  Claude |  Gemini | Google AI Mode |  Microsoft Copilot |
|---|---|---|---|---|---|---|
| 1Zoho CRM | 5 | 5 | 6 | 6 | 6 | 6 |
| 2Pipedrive | 4 | 4 | 6 | 5 | 6 | 5 |
| 3HubSpot CRM | 4 | 4 | 4 | 4 | 3 | 2 |
| 4Freshsales | 1 | 4 | 3 | 4 | 2 | 6 |
| 5Less Annoying CRM | 2 | 1 | 4 | 3 | 2 | 3 |
| 6HubSpot Sales Hub | 2 | 2 | 2 | 2 | 2 | 0 |
| 7Bigin by Zoho CRM | 1 | 2 | 2 | 2 | 2 | 5 |
| 8monday CRM | 1 | 0 | 3 | 3 | 3 | 3 |
| 9Follow Up Boss | 1 | 1 | 1 | 1 | 1 | 1 |
| 10Salesforce CRM | 1 | 1 | 1 | 1 | 1 | 1 |
| 11HubSpot Free CRM | 1 | 1 | 1 | 1 | 1 | 1 |
| 12Salesforce Sales Cloud | 1 | 1 | 1 | 1 | 1 | 1 |
| 13Bitrix 24 | 1 | 2 | 1 | 1 | 1 | 2 |
| 14Wise Agent | 1 | 1 | 1 | 1 | 1 | 1 |
| 15Microsoft Dynamics 365 Sales | 1 | 1 | 1 | 1 | 1 | 1 |
Named alongside
Brands named in the same answers in the last four weeks. Circle size: answers naming the brand. Line width: answers naming both.
- Answers naming the brand
- 3
- 7
- 43
- Answers naming both
- 1
- 31
- Answers naming the brand
- 3
- 7
- 43
- Answers naming both
- 1
- 31
| Brand | Answers naming the brand | Named alongside |
|---|---|---|
| Zoho CRM | 43 | Pipedrive (31), HubSpot CRM (26), Freshsales (25) |
| Pipedrive | 38 | Zoho CRM (31), HubSpot CRM (24), Freshsales (19) |
| HubSpot CRM | 28 | Zoho CRM (26), Pipedrive (24), Freshsales (14) |
| Freshsales | 26 | Zoho CRM (25), Pipedrive (19), HubSpot CRM (14) |
| Less Annoying CRM | 17 | Pipedrive (16), Zoho CRM (13), Freshsales (10) |
| HubSpot Sales Hub | 12 | Pipedrive (7), Salesforce Sales Cloud (7), monday CRM (6) |
| Bigin by Zoho CRM | 15 | Pipedrive (11), Zoho CRM (10), Freshsales (9) |
| monday CRM | 17 | Pipedrive (17), Zoho CRM (12), HubSpot CRM (10) |
| Follow Up Boss | 6 | Wise Agent (6), IXACT Contact Real Estate CRM (4), HubSpot CRM (4) |
| Salesforce CRM | 6 | Pipedrive (6), HubSpot CRM (6), Microsoft Dynamics 365 (6) |
| HubSpot Free CRM | 6 | Bitrix 24 (6), Zoho CRM (6), EngageBay (4) |
| Salesforce Sales Cloud | 8 | HubSpot Sales Hub (7), Microsoft Dynamics 365 Sales (6), Microsoft Teams (6) |
| Bitrix 24 | 8 | Zoho CRM (8), HubSpot Free CRM (6), Freshsales (6) |
| Wise Agent | 6 | Follow Up Boss (6), IXACT Contact Real Estate CRM (4), HubSpot CRM (4) |
| Microsoft Dynamics 365 Sales | 6 | Microsoft Teams (6), Salesforce Sales Cloud (6), Microsoft 365 (6) |
| HubSpot | 8 | Zoho CRM (7), Pipedrive (5), Freshsales (5) |
| Microsoft Dynamics 365 | 10 | Zoho CRM (10), Pipedrive (9), HubSpot CRM (7) |
| Capsule CRM | 8 | Freshsales (7), Zoho CRM (6), Pipedrive (5) |
| Microsoft 365 | 6 | Microsoft Dynamics 365 Sales (6), Microsoft Teams (6), Salesforce Sales Cloud (6) |
| Salesforce Starter Suite | 5 | Pipedrive (5), HubSpot CRM (5), Zoho CRM (5) |
| Microsoft Teams | 6 | Microsoft Dynamics 365 Sales (6), Salesforce Sales Cloud (6), Microsoft 365 (6) |
| Lofty | 4 | Follow Up Boss (4), Wise Agent (4), HubSpot CRM (3) |
| EngageBay | 4 | Bitrix 24 (4), HubSpot Free CRM (4), Zoho CRM (4) |
| IXACT Contact Real Estate CRM | 4 | Follow Up Boss (4), Wise Agent (4), BoldTrail (3) |
| Agile CRM | 7 | Freshsales (6), Zoho CRM (6), Bigin by Zoho CRM (5) |
| Oracle Sales | 5 | Microsoft Dynamics 365 Sales (4), Microsoft Teams (4), Salesforce Sales Cloud (4) |
| BoldTrail | 3 | IXACT Contact Real Estate CRM (3), Follow Up Boss (3), Wise Agent (3) |
| Outlook | 4 | Microsoft Dynamics 365 Sales (4), Microsoft Teams (4), Salesforce Sales Cloud (4) |
| Close | 7 | Pipedrive (7), Zoho CRM (7), HubSpot CRM (6) |
| Agentforce | 3 | Microsoft Dynamics 365 Sales (2), Microsoft Teams (2), Oracle Sales (2) |
Most cited sources
Sites cited by the answers to this category's questions and its subcategories'. Counts are citing answers. All of this week's questions. Earlier ranks appear once two weekly runs of the same methodology exist.
| Rank | Source | Citing answers |
|---|---|---|
| 1 | hubspot.com | 12 |
| 2 | forbes.com | 11 |
| 3 | youtube.com | 11 |
| 4 | salesforce.com | 11 |
| 5 | zapier.com | 10 |
| 6 | uschamber.com | 8 |
| 7 | pcmag.com | 8 |
| 8 | reddit.com | 8 |
| 9 | zoho.com | 8 |
| 10 | crm.org | 7 |
Sources and brands
Which cited sources appear in the answers that name each brand, counted in answers.
| Cited sources | Brand | Answers naming the brand |
|---|---|---|
| salesforce.com | Zoho CRM | 11 |
| youtube.com | Zoho CRM | 10 |
| hubspot.com | Zoho CRM | 10 |
| zapier.com | Zoho CRM | 9 |
| forbes.com | Zoho CRM | 9 |
| hubspot.com | Pipedrive | 8 |
| forbes.com | Freshsales | 8 |
| forbes.com | Pipedrive | 8 |
| uschamber.com | Zoho CRM | 8 |
| zapier.com | Pipedrive | 8 |
| pcmag.com | Zoho CRM | 7 |
| pcmag.com | Pipedrive | 7 |
| uschamber.com | Pipedrive | 7 |
| hubspot.com | Freshsales | 7 |
| salesforce.com | HubSpot CRM | 7 |
| forbes.com | Bigin by Zoho CRM | 7 |
| hubspot.com | HubSpot CRM | 7 |
| salesforce.com | Pipedrive | 7 |
| monday.com | monday CRM | 6 |
| monday.com | Pipedrive | 6 |
| uschamber.com | Less Annoying CRM | 6 |
| youtube.com | Pipedrive | 6 |
| youtube.com | HubSpot CRM | 6 |
| zapier.com | monday CRM | 6 |
| zapier.com | HubSpot CRM | 5 |
| forbes.com | Less Annoying CRM | 5 |
| monday.com | Zoho CRM | 5 |
| uschamber.com | HubSpot CRM | 5 |
| uschamber.com | monday CRM | 5 |
| pcmag.com | HubSpot CRM | 5 |
| pcmag.com | Less Annoying CRM | 5 |
| hubspot.com | monday CRM | 4 |
| youtube.com | Freshsales | 4 |
| zapier.com | Bigin by Zoho CRM | 4 |
| salesforce.com | Freshsales | 4 |
| forbes.com | HubSpot CRM | 4 |
| uschamber.com | Bigin by Zoho CRM | 4 |
| pcmag.com | Freshsales | 4 |
| monday.com | HubSpot CRM | 4 |
| youtube.com | Less Annoying CRM | 4 |
| forbes.com | monday CRM | 3 |
| zapier.com | HubSpot Sales Hub | 3 |
| pcmag.com | Bigin by Zoho CRM | 3 |
| monday.com | Bigin by Zoho CRM | 3 |
| pcmag.com | monday CRM | 3 |
| monday.com | HubSpot Sales Hub | 3 |
| salesforce.com | Less Annoying CRM | 3 |
| hubspot.com | Bigin by Zoho CRM | 3 |
| uschamber.com | Freshsales | 3 |
| zapier.com | Freshsales | 3 |
| hubspot.com | HubSpot Sales Hub | 3 |
| monday.com | Less Annoying CRM | 2 |
| salesforce.com | monday CRM | 2 |
| salesforce.com | HubSpot Sales Hub | 2 |
| zapier.com | Less Annoying CRM | 2 |
| uschamber.com | HubSpot Sales Hub | 2 |
| youtube.com | monday CRM | 2 |
| youtube.com | Bigin by Zoho CRM | 2 |
| youtube.com | HubSpot Sales Hub | 2 |
| hubspot.com | Less Annoying CRM | 2 |
| monday.com | Freshsales | 2 |
| salesforce.com | Bigin by Zoho CRM | 1 |
| pcmag.com | HubSpot Sales Hub | 1 |
Citations by source type
How many citations in this edition point at each kind of source.
Other indexes in Marketing & Sales Software
The other indexes under the same parent, each with its top five brands.
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