CRM Software
Questions 8Top 5 of 90 brandsScore
Subcategory
SMS & Messaging Services
This index adds up the scores of 5 questions. 82 brands are ranked.
- Edition
- Nov 12, 2026
- Methodology
- v5.0
- Panel
- 6 AI surfaces
AI Visibility Ranking
Brands across every question in this category, ordered by GenRank score.
#BrandScore
- 1SimpleTexting208.8
- 2Twilio198.7
- 3EZ Texting130.5
- 4SlickText118.7
- 5Klaviyo118.0
- 6TextMagic104.7
- 7Intercom82.1
- 8Omnisend77.6
- 9Zendesk70.6
- 10Postscript68.8
Show all 50
- 11Vonage64.1
- 12Telnyx60.1
- 13Textedly58.2
- 14Attentive54.2
- 15Salesmsg54.0
- 16Front46.5
- 17Infobip45.2
- 18Twilio Verify40.7
- 19Bird (communications platform)39.6
- 20Gorgias39.3
- 21Plivo33.9
- 22Podium30.8
- 23Constant Contact30.2
- 24HubSpot30.0
- 25AWS End User Messaging29.7
- 26Mailchimp29.4
- 27Braze29.2
- 28Quo28.0
- 29Textline26.8
- 30Tidio25.7
- 31Sinch22.6
- 32Nextiva21.7
- 33Sakari SMS20.7
- 34Textla20.6
- 35Respond.io20.0
- 36Mobile Text Alerts19.0
- 37Bandwidth18.9
- 38Freshchat18.1
- 39Missive17.2
- 40HubSpot Service Hub17.2
- 41SMSBump16.5
- 42ActiveCampaign16.2
- 43Crisp15.8
- 44Yotpo15.7
- 45WhatsApp Business15.7
- 46Facebook Messenger15.2
- 47Birdeye15.2
- 48Instagram Direct14.7
- 49Texty Pro14.7
- 50LINE (product)14.3
- 1SimpleTexting208.8
- 2Twilio198.7
- 3EZ Texting130.5
- 4SlickText118.7
- 5Klaviyo118.0
- 6TextMagic104.7
- 7Intercom82.1
- 8Omnisend77.6
- 9Zendesk70.6
- 10Postscript68.8
- 11Vonage64.1
- 12Telnyx60.1
- 13Textedly58.2
- 14Attentive54.2
- 15Salesmsg54.0
- 16Front46.5
- 17Infobip45.2
- 18Twilio Verify40.7
- 19Bird (communications platform)39.6
- 20Gorgias39.3
- 21Plivo33.9
- 22Podium30.8
- 23Constant Contact30.2
- 24HubSpot30.0
- 25AWS End User Messaging29.7
- 26Mailchimp29.4
- 27Braze29.2
- 28Quo28.0
- 29Textline26.8
- 30Tidio25.7
- 31Sinch22.6
- 32Nextiva21.7
- 33Sakari SMS20.7
- 34Textla20.6
- 35Respond.io20.0
- 36Mobile Text Alerts19.0
- 37Bandwidth18.9
- 38Freshchat18.1
- 39Missive17.2
- 40HubSpot Service Hub17.2
- 41SMSBump16.5
- 42ActiveCampaign16.2
- 43Crisp15.8
- 44Yotpo15.7
- 45WhatsApp Business15.7
- 46Facebook Messenger15.2
- 47Birdeye15.2
- 48Instagram Direct14.7
- 49Texty Pro14.7
- 50LINE (product)14.3
Top 50 of 82
The GenRank score sums each brand’s question-level visibility inside this category. Higher means AI names the brand more often and earlier. It is not bounded, so compare brands within one category, not across categories. Methodology
The questions behind this index
5Each question with its top three brands by GenRank score and how many brands its answers named.
Rank trend
Rank trends are drawn once two weekly editions under the same methodology exist. Only the first edition is in so far.
Named by surface
Each cell: of the surface's 5 answers, how many named the brand. Darker means named more often.
- Window
- Oct 18, 2026 ~ Nov 8, 2026
| Brand |  Google AI Overviews |  ChatGPT |  Claude |  Gemini | Google AI Mode |  Microsoft Copilot |
|---|---|---|---|---|---|---|
| 1SimpleTexting | 2 | 2 | 3 | 3 | 3 | 3 |
| 2Twilio | 3 | 2 | 4 | 2 | 3 | 3 |
| 3EZ Texting | 1 | 2 | 3 | 3 | 3 | 1 |
| 4SlickText | 1 | 2 | 2 | 3 | 2 | 2 |
| 5Klaviyo | 2 | 2 | 2 | 2 | 0 | 0 |
| 6TextMagic | 2 | 1 | 1 | 2 | 3 | 1 |
| 7Intercom | 1 | 1 | 1 | 1 | 1 | 1 |
| 8Omnisend | 0 | 1 | 2 | 2 | 2 | 2 |
| 9Zendesk | 1 | 1 | 1 | 1 | 0 | 1 |
| 10Postscript | 0 | 1 | 2 | 3 | 0 | 0 |
| 11Vonage | 1 | 1 | 1 | 1 | 1 | 1 |
| 12Telnyx | 1 | 1 | 1 | 1 | 0 | 1 |
| 13Textedly | 2 | 0 | 2 | 0 | 0 | 2 |
| 14Attentive | 0 | 1 | 1 | 1 | 2 | 1 |
| 15Salesmsg | 1 | 0 | 2 | 1 | 2 | 0 |
Named alongside
Brands named in the same answers in the last four weeks. Circle size: answers naming the brand. Line width: answers naming both.
- Answers naming the brand
- 2
- 5
- 17
- Answers naming both
- 1
- 12
- Answers naming the brand
- 2
- 5
- 17
- Answers naming both
- 1
- 12
| Brand | Answers naming the brand | Named alongside |
|---|---|---|
| SimpleTexting | 16 | EZ Texting (12), SlickText (11), TextMagic (10) |
| Twilio | 17 | SimpleTexting (9), EZ Texting (7), Vonage (6) |
| EZ Texting | 13 | SimpleTexting (12), SlickText (9), Omnisend (8) |
| SlickText | 12 | SimpleTexting (11), EZ Texting (9), Omnisend (8) |
| Klaviyo | 8 | SlickText (7), SimpleTexting (7), EZ Texting (6) |
| TextMagic | 10 | SimpleTexting (10), SlickText (7), EZ Texting (7) |
| Intercom | 6 | Zendesk (4), Gorgias (4), Front (4) |
| Omnisend | 9 | SlickText (8), EZ Texting (8), SimpleTexting (8) |
| Zendesk | 5 | Intercom (4), Twilio (3), Front (3) |
| Postscript | 6 | SlickText (6), EZ Texting (6), Omnisend (5) |
| Vonage | 6 | Twilio (6), Telnyx (5), Infobip (5) |
| Telnyx | 5 | Twilio (5), Vonage (5), Infobip (4) |
| Textedly | 6 | SimpleTexting (6), SlickText (5), EZ Texting (4) |
| Attentive | 6 | Omnisend (5), Twilio (5), EZ Texting (5) |
| Salesmsg | 6 | EZ Texting (6), SimpleTexting (6), TextMagic (5) |
| Front | 4 | Intercom (4), Zendesk (3), Gorgias (2) |
| Infobip | 5 | Twilio (5), Vonage (5), Telnyx (4) |
| Twilio Verify | 3 | Twilio (3), Telnyx (3), AWS End User Messaging (3) |
| Bird (communications platform) | 4 | Twilio (4), Telnyx (3), Vonage (3) |
| Gorgias | 4 | Intercom (4), Zendesk (2), Tidio (2) |
| Plivo | 4 | Twilio (4), Vonage (4), Infobip (4) |
| Podium | 4 | Twilio (3), Zendesk (2), Textedly (2) |
| Constant Contact | 2 | Textedly (2), SlickText (2), Klaviyo (2) |
| HubSpot | 2 | Zendesk (1), Omnisend (1), Textedly (1) |
| AWS End User Messaging | 3 | Twilio (3), Telnyx (3), Twilio Verify (3) |
| Mailchimp | 3 | EZ Texting (3), SimpleTexting (3), Omnisend (2) |
| Braze | 3 | Omnisend (2), Twilio (2), Attentive (2) |
| Quo | 2 | Textline (1), Gorgias (1), Twilio (1) |
| Textline | 3 | Twilio (3), EZ Texting (3), SimpleTexting (3) |
| Tidio | 2 | Zendesk (2), Gorgias (2), Intercom (2) |
Most cited sources
Sites cited by the answers to this category's questions and its subcategories'. Counts are citing answers. All of this week's questions. Earlier ranks appear once two weekly runs of the same methodology exist.
| Rank | Source | Citing answers |
|---|---|---|
| 1 | zapier.com | 9 |
| 2 | simpletexting.com | 8 |
| 3 | constantcontact.com | 6 |
| 4 | youtube.com | 5 |
| 5 | business.com | 5 |
| 6 | reddit.com | 4 |
| 7 | eztexting.com | 4 |
| 8 | klaviyo.com | 4 |
| 9 | salesmessage.com | 4 |
| 10 | guideflow.com | 4 |
Sources and brands
Which cited sources appear in the answers that name each brand, counted in answers.
| Cited sources | Brand | Answers naming the brand |
|---|---|---|
| zapier.com | SimpleTexting | 8 |
| simpletexting.com | SimpleTexting | 8 |
| zapier.com | TextMagic | 7 |
| zapier.com | EZ Texting | 7 |
| zapier.com | Twilio | 6 |
| constantcontact.com | SimpleTexting | 6 |
| simpletexting.com | TextMagic | 6 |
| simpletexting.com | EZ Texting | 6 |
| constantcontact.com | Omnisend | 5 |
| constantcontact.com | SlickText | 5 |
| simpletexting.com | Twilio | 5 |
| business.com | SimpleTexting | 5 |
| business.com | Omnisend | 5 |
| zapier.com | SlickText | 4 |
| constantcontact.com | EZ Texting | 4 |
| simpletexting.com | SlickText | 4 |
| business.com | SlickText | 4 |
| business.com | EZ Texting | 4 |
| zapier.com | Omnisend | 4 |
| klaviyo.com | SimpleTexting | 4 |
| slicktext.com | SlickText | 4 |
| klaviyo.com | SlickText | 4 |
| constantcontact.com | Klaviyo | 4 |
| salesmessage.com | SimpleTexting | 4 |
| klaviyo.com | TextMagic | 3 |
| business.com | TextMagic | 3 |
| constantcontact.com | Twilio | 3 |
| eztexting.com | SlickText | 3 |
| eztexting.com | EZ Texting | 3 |
| eztexting.com | SimpleTexting | 3 |
| klaviyo.com | EZ Texting | 3 |
| klaviyo.com | Klaviyo | 3 |
| salesmessage.com | Omnisend | 3 |
| salesmessage.com | SlickText | 3 |
| salesmessage.com | EZ Texting | 3 |
| slicktext.com | Omnisend | 3 |
| slicktext.com | EZ Texting | 3 |
| slicktext.com | Klaviyo | 3 |
| slicktext.com | SimpleTexting | 3 |
| salesmessage.com | TextMagic | 2 |
| eztexting.com | TextMagic | 2 |
| eztexting.com | Omnisend | 2 |
| simpletexting.com | Omnisend | 2 |
| salesmessage.com | Klaviyo | 2 |
| simpletexting.com | Klaviyo | 2 |
| slicktext.com | TextMagic | 2 |
| klaviyo.com | Omnisend | 2 |
| zapier.com | Klaviyo | 2 |
| business.com | Twilio | 2 |
| eztexting.com | Klaviyo | 2 |
| eztexting.com | Twilio | 2 |
| klaviyo.com | Twilio | 1 |
| zapier.com | Intercom | 1 |
| constantcontact.com | TextMagic | 1 |
| slicktext.com | Twilio | 1 |
| salesmessage.com | Twilio | 1 |
Citations by source type
How many citations in this edition point at each kind of source.
Other indexes in Marketing & Sales Software
The other indexes under the same parent, each with its top five brands.
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Digital Advertising Platforms
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