Brand profile

Crisp

A customer messaging platform offering live chat, email, and chatbot solutions for businesses to engage with customers.

4 questions · 3 categories · As of Nov 12, 2026

Best category rank
#19
Customer Support & Help Desk Software · of 133
Questions
4
3 categories
Answers naming it
8/24
Of the answers measured on this brand's questions

Visibility by category

CategoriesCategory rankQuestionsScore
Customer Support & Help Desk Software#19of 133259.9
SMS & Messaging Services#43of 82115.8
Messaging Apps#51of 7619.4

Ranking by question

Named alongside in Customer Support & Help Desk Software

Brands named in the same answers as Crisp in the last four weeks, counted in answers.

Named alongside in Customer Support & Help Desk SoftwareBrands named in the same answers as Crisp in the last four weeks, counted in answers.Zendesk: named in 29 answersZendeskFreshdesk: named in 26 answersFreshdeskIntercom: named in 22 answersIntercomHelp Scout: named in 24 answersHelp ScoutGorgias: named in 20 answersGorgiasZoho Desk: named in 19 answersZoho DeskHubSpot: named in 10 answersHubSpotSurveyMonkey: named in 6 answersSurveyMonkeyHubSpot Service Hub: named in 14 answersHubSpot Service HubQualtrics: named in 6 answersQualtricsTypeform: named in 6 answersTypeformIntercom (Fin): named in 5 answersIntercom (Fin)Genesys Cloud CX: named in 5 answersTidio Lyro: named in 5 answersTidio LyroLiveChat: named in 5 answersLiveChattawk.to: named in 5 answerstawk.toFive9: named in 5 answersFive9NICE CXone: named in 4 answersNICE CXoneCrisp: named in 7 answersCrispJira Service Management: named in 11 answersJira Service ManagementTidio: named in 7 answersTidioHotjar: named in 5 answersHotjarFreshservice: named in 7 answersFreshserviceCanny: named in 4 answersCannySurvicate: named in 4 answersSurvicateShopify: named in 6 answersShopifyAda: named in 4 answersAdaNextiva: named in 4 answersNextivaTalkdesk: named in 3 answersTalkdeskZoho: named in 7 answersZoho
  • Answers naming the brand
  • 3
  • 6
  • 29
  • Answers naming both
  • 1
  • 22
Named alongside in Customer Support & Help Desk SoftwareBrands named in the same answers as Crisp in the last four weeks, counted in answers.Zendesk: named in 29 answersZendeskFreshdesk: named in 26 answersFreshdeskIntercom: named in 22 answersIntercomHelp Scout: named in 24 answersHelp ScoutGorgias: named in 20 answersGorgiasZoho Desk: named in 19 answersZoho DeskHubSpot: named in 10 answersHubSpotSurveyMonkey: named in 6 answersHubSpot Service Hub: named in 14 answersHubSpot Service HubQualtrics: named in 6 answersQualtricsTypeform: named in 6 answersIntercom (Fin): named in 5 answersGenesys Cloud CX: named in 5 answersTidio Lyro: named in 5 answersLiveChat: named in 5 answersLiveChattawk.to: named in 5 answerstawk.toFive9: named in 5 answersFive9NICE CXone: named in 4 answersNICE CXoneCrisp: named in 7 answersCrispJira Service Management: named in 11 answersJira Service ManagementTidio: named in 7 answersTidioHotjar: named in 5 answersHotjarFreshservice: named in 7 answersCanny: named in 4 answersCannySurvicate: named in 4 answersSurvicateShopify: named in 6 answersAda: named in 4 answersAdaNextiva: named in 4 answersTalkdesk: named in 3 answersZoho: named in 7 answersZoho
  • Answers naming the brand
  • 3
  • 6
  • 29
  • Answers naming both
  • 1
  • 22
  1. 110Intercom
  2. 28Zendesk
  3. 37Gorgias
  4. 45Tidio
  5. 54HubSpot
  6. 64HubSpot Service Hub
  7. 74Help Scout
  8. 83Freshdesk
  9. 93tawk.to
  10. 102Front
  11. 112Slack
  12. 122LiveChat
  13. 132Podium
  14. 142Respond.io
  15. 151Amazon
  16. 161Avochato
  17. 171Chatra
  18. 181Chatwoot
  19. 191Comm100
  20. 201FreeScout
Named alongside
BrandAnswers naming the brandNamed alongside
Zendesk29Help Scout (22), Freshdesk (22), Intercom (21)
Freshdesk26Zendesk (22), Help Scout (22), Zoho Desk (18)
Intercom22Zendesk (21), Help Scout (17), Freshdesk (16)
Help Scout24Zendesk (22), Freshdesk (22), Zoho Desk (18)
Gorgias20Zendesk (15), Help Scout (15), Intercom (14)
Zoho Desk19Help Scout (18), Freshdesk (18), Zendesk (16)
HubSpot10Zendesk (9), Intercom (8), Tidio (5)
SurveyMonkey6Typeform (6), Qualtrics (6), Hotjar (5)
HubSpot Service Hub14Zendesk (13), Help Scout (13), Intercom (12)
Qualtrics6Typeform (6), SurveyMonkey (6), Hotjar (5)
Typeform6SurveyMonkey (6), Qualtrics (6), Hotjar (5)
Intercom (Fin)5Gorgias (4), Tidio Lyro (4), Ada (3)
Genesys Cloud CX5Five9 (5), Nextiva (4), NICE CXone (3)
Tidio Lyro5Ada (4), Gorgias (4), Intercom (Fin) (4)
LiveChat5Zendesk (5), Tidio (4), tawk.to (4)
tawk.to5Zendesk (5), HubSpot (5), Tidio (4)
Five95Genesys Cloud CX (5), Nextiva (4), NICE CXone (3)
NICE CXone4Five9 (3), Genesys Cloud CX (3), Nextiva (2)
Crisp7Zendesk (7), Intercom (7), Gorgias (5)
Jira Service Management11Freshdesk (11), Help Scout (10), Zendesk (9)
Tidio7Zendesk (7), Intercom (6), HubSpot (5)
Hotjar5Typeform (5), SurveyMonkey (5), Qualtrics (5)
Freshservice7Zendesk (7), Zoho Desk (7), Help Scout (7)
Canny4Typeform (4), SurveyMonkey (4), Hotjar (4)
Survicate4Typeform (4), SurveyMonkey (4), Hotjar (4)
Shopify6Zendesk (6), Help Scout (6), Freshdesk (6)
Ada4Tidio Lyro (4), Gorgias (3), Intercom (Fin) (3)
Nextiva4Five9 (4), Genesys Cloud CX (4), Talkdesk (3)
Talkdesk3Five9 (3), Nextiva (3), Genesys Cloud CX (3)
Zoho7Zendesk (7), Zoho Desk (7), Help Scout (7)

Sources cited when this brand is named

Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.

Sources cited when this brand is named
RankSourceCiting answers
1crisp.chat3
2intercom.com3
3tidio.com3
4freshworks.com2
5hubspot.com2
6zendesk.com2
7gorgias.com2
8helpscout.com2
9appstackbuilder.com1
10blog.hubspot.com1

Named by surface, by question

For the brand's best questions: of each surface's 1 answers, how many named it.

Named by surface, by question
QuestionsGoogle AI OverviewsChatGPTClaudeGeminiGoogle AI ModeMicrosoft Copilot
1What are the best live chat tools for websites?011100
2Which customer support tools are best for startups?011000
3What are the best customer messaging platforms?001010
4Which messaging apps are best for business?000100