What are the best customer messaging platforms?
SMS & Messaging ServicesNamed in 2 of 6 answers
#8
20.0
Rank by surface
Google AI Mode#2
Claude#3
Google AI Mode#2Claude#3Brand profile
Respond.io
A business messaging platform that unifies communication channels and automates customer interactions with AI-powered tools.
2 questions · 2 categories · As of Nov 12, 2026
- Best category rank
- #35
- SMS & Messaging Services · of 82
- Questions
- 2
- 2 categories
- Answers naming it
- 3/12
- Of the answers measured on this brand's questions
Visibility by category
| Categories | Category rank | Questions | Score |
|---|---|---|---|
| SMS & Messaging Services | #35of 82 | 1 | 20.0 |
| Customer Support & Help Desk Software | #71of 133 | 1 | 15.2 |
Ranking by question
What are the best live chat tools for websites?
Customer Support & Help Desk SoftwareNamed in 1 of 6 answers
#11
15.2
Rank by surfaceGoogle AI Overviews#7
Google AI Overviews#7Named alongside in SMS & Messaging Services
Brands named in the same answers as Respond.io in the last four weeks, counted in answers.
Sources cited when this brand is named
Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.
| Rank | Source | Citing answers |
|---|---|---|
| 1 | reddit.com | 2 |
| 2 | chatbase.co | 1 |
| 3 | crisp.chat | 1 |
| 4 | guideflow.com | 1 |
| 5 | helply.com | 1 |
| 6 | hiverhq.com | 1 |
| 7 | moxo.com | 1 |
| 8 | outsourceaccelerator.com | 1 |
| 9 | quora.com | 1 |
| 10 | tidio.com | 1 |
Named by surface, by question
For the brand's best questions: of each surface's 1 answers, how many named it.
| Questions | Google AI Overviews |  ChatGPT | Claude |  Gemini | Google AI Mode |  Microsoft Copilot |
|---|---|---|---|---|---|---|
| 1What are the best customer messaging platforms? | 0 | 0 | 1 | 0 | 1 | 0 |
| 2What are the best live chat tools for websites? | 1 | 0 | 0 | 0 | 0 | 0 |