Brand profile

Tidio

A customer service platform offering live chat, chatbots, and email marketing solutions for businesses.

7 questions · 5 categories · As of Nov 12, 2026

Best category rank
#21
Customer Support & Help Desk Software · of 133
Questions
7
5 categories
Answers naming it
16/42
Of the answers measured on this brand's questions

Visibility by category

CategoriesCategory rankQuestionsScore
Customer Support & Help Desk Software#21of 133258.8
Automation Tools#24of 213247.1
SMS & Messaging Services#30of 82125.7
AI Assistants & Chatbots#119of 14015.0
E-commerce & Shopping#406of 54417.8

Ranking by question

Named alongside in Customer Support & Help Desk Software

Brands named in the same answers as Tidio in the last four weeks, counted in answers.

Named alongside in Customer Support & Help Desk SoftwareBrands named in the same answers as Tidio in the last four weeks, counted in answers.Zendesk: named in 29 answersZendeskFreshdesk: named in 26 answersFreshdeskIntercom: named in 22 answersIntercomHelp Scout: named in 24 answersHelp ScoutGorgias: named in 20 answersGorgiasZoho Desk: named in 19 answersZoho DeskHubSpot: named in 10 answersHubSpotSurveyMonkey: named in 6 answersSurveyMonkeyHubSpot Service Hub: named in 14 answersHubSpot Service HubQualtrics: named in 6 answersQualtricsTypeform: named in 6 answersTypeformIntercom (Fin): named in 5 answersIntercom (Fin)Genesys Cloud CX: named in 5 answersTidio Lyro: named in 5 answersTidio LyroLiveChat: named in 5 answersLiveChattawk.to: named in 5 answerstawk.toFive9: named in 5 answersFive9NICE CXone: named in 4 answersNICE CXoneCrisp: named in 7 answersCrispJira Service Management: named in 11 answersJira Service ManagementTidio: named in 7 answersTidioHotjar: named in 5 answersHotjarFreshservice: named in 7 answersFreshserviceCanny: named in 4 answersCannySurvicate: named in 4 answersSurvicateShopify: named in 6 answersShopifyAda: named in 4 answersAdaNextiva: named in 4 answersNextivaTalkdesk: named in 3 answersTalkdeskZoho: named in 7 answersZoho
  • Answers naming the brand
  • 3
  • 6
  • 29
  • Answers naming both
  • 1
  • 22
Named alongside in Customer Support & Help Desk SoftwareBrands named in the same answers as Tidio in the last four weeks, counted in answers.Zendesk: named in 29 answersZendeskFreshdesk: named in 26 answersFreshdeskIntercom: named in 22 answersIntercomHelp Scout: named in 24 answersHelp ScoutGorgias: named in 20 answersGorgiasZoho Desk: named in 19 answersZoho DeskHubSpot: named in 10 answersHubSpotSurveyMonkey: named in 6 answersHubSpot Service Hub: named in 14 answersHubSpot Service HubQualtrics: named in 6 answersQualtricsTypeform: named in 6 answersIntercom (Fin): named in 5 answersGenesys Cloud CX: named in 5 answersTidio Lyro: named in 5 answersLiveChat: named in 5 answersLiveChattawk.to: named in 5 answerstawk.toFive9: named in 5 answersFive9NICE CXone: named in 4 answersNICE CXoneCrisp: named in 7 answersCrispJira Service Management: named in 11 answersJira Service ManagementTidio: named in 7 answersTidioHotjar: named in 5 answersHotjarFreshservice: named in 7 answersCanny: named in 4 answersCannySurvicate: named in 4 answersSurvicateShopify: named in 6 answersAda: named in 4 answersAdaNextiva: named in 4 answersTalkdesk: named in 3 answersZoho: named in 7 answersZoho
  • Answers naming the brand
  • 3
  • 6
  • 29
  • Answers naming both
  • 1
  • 22
  1. 111Zendesk
  2. 29HubSpot
  3. 38Intercom
  4. 46ChatGPT
  5. 56Claude
  6. 66Zapier
  7. 75Gorgias
  8. 85Crisp
  9. 95QuickBooks Online
  10. 105Fireflies.ai
  11. 114Freshdesk
  12. 124HubSpot Service Hub
  13. 134Mailchimp
  14. 144Make
  15. 154Microsoft Copilot
  16. 164Canva Magic Studio
  17. 174LiveChat
  18. 184Otter.ai
  19. 194tawk.to
  20. 203ClickUp
Named alongside
BrandAnswers naming the brandNamed alongside
Zendesk29Help Scout (22), Freshdesk (22), Intercom (21)
Freshdesk26Zendesk (22), Help Scout (22), Zoho Desk (18)
Intercom22Zendesk (21), Help Scout (17), Freshdesk (16)
Help Scout24Zendesk (22), Freshdesk (22), Zoho Desk (18)
Gorgias20Zendesk (15), Help Scout (15), Intercom (14)
Zoho Desk19Help Scout (18), Freshdesk (18), Zendesk (16)
HubSpot10Zendesk (9), Intercom (8), Tidio (5)
SurveyMonkey6Typeform (6), Qualtrics (6), Hotjar (5)
HubSpot Service Hub14Zendesk (13), Help Scout (13), Intercom (12)
Qualtrics6Typeform (6), SurveyMonkey (6), Hotjar (5)
Typeform6SurveyMonkey (6), Qualtrics (6), Hotjar (5)
Intercom (Fin)5Gorgias (4), Tidio Lyro (4), Ada (3)
Genesys Cloud CX5Five9 (5), Nextiva (4), NICE CXone (3)
Tidio Lyro5Ada (4), Gorgias (4), Intercom (Fin) (4)
LiveChat5Zendesk (5), Tidio (4), tawk.to (4)
tawk.to5Zendesk (5), HubSpot (5), Tidio (4)
Five95Genesys Cloud CX (5), Nextiva (4), NICE CXone (3)
NICE CXone4Five9 (3), Genesys Cloud CX (3), Nextiva (2)
Crisp7Zendesk (7), Intercom (7), Gorgias (5)
Jira Service Management11Freshdesk (11), Help Scout (10), Zendesk (9)
Tidio7Zendesk (7), Intercom (6), HubSpot (5)
Hotjar5Typeform (5), SurveyMonkey (5), Qualtrics (5)
Freshservice7Zendesk (7), Zoho Desk (7), Help Scout (7)
Canny4Typeform (4), SurveyMonkey (4), Hotjar (4)
Survicate4Typeform (4), SurveyMonkey (4), Hotjar (4)
Shopify6Zendesk (6), Help Scout (6), Freshdesk (6)
Ada4Tidio Lyro (4), Gorgias (3), Intercom (Fin) (3)
Nextiva4Five9 (4), Genesys Cloud CX (4), Talkdesk (3)
Talkdesk3Five9 (3), Nextiva (3), Genesys Cloud CX (3)
Zoho7Zendesk (7), Zoho Desk (7), Help Scout (7)

Sources cited when this brand is named

Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.

Sources cited when this brand is named
RankSourceCiting answers
1tidio.com5
2youtube.comsocial3
3zapier.com3
4fireflies.ai2
5guideflow.com2
6perplexity.ai2
7reddit.comcommunity2
8bolddesk.com2
9folk.app2
10freshworks.com2

Named by surface, by question

For the brand's best questions: of each surface's 1 answers, how many named it.

Named by surface, by question
QuestionsGoogle AI OverviewsChatGPTClaudeGeminiGoogle AI ModeMicrosoft Copilot
1What are the best live chat tools for websites?011111
2What are the best AI tools for small businesses?101011
3What are the best customer messaging platforms?001100
4What are the best automation tools for small businesses?001100
5Which customer support tools are best for startups?001000
6What are the best tools for running an online business?001000
7What are the best AI assistants for businesses?000010