Which customer support tools are best for startups?
Customer Support & Help Desk SoftwareNamed in 4 of 6 answers
#5
48.6
Rank by surface
ChatGPT#3
Google AI Overviews#4
Gemini#5
Claude#12
Brand profile
HubSpot Service Hub is a customer service software platform launched by HubSpot, providing tools for ticketing, live chat, and knowledge bases.
6 questions · 4 categories · As of Nov 12, 2026
| Categories | Category rank | Questions | Score |
|---|---|---|---|
| Customer Support & Help Desk Software | #9of 133 | 3 | 95.0 |
| SMS & Messaging Services | #40of 82 | 1 | 17.2 |
| CRM Software | #73of 90 | 1 | 7.3 |
| Marketing & Sales Software | #169of 522 | 1 | 6.5 |
Brands named in the same answers as HubSpot Service Hub in the last four weeks, counted in answers.
| Brand | Answers naming the brand | Named alongside |
|---|---|---|
| Zendesk | 29 | Help Scout (22), Freshdesk (22), Intercom (21) |
| Freshdesk | 26 | Zendesk (22), Help Scout (22), Zoho Desk (18) |
| Intercom | 22 | Zendesk (21), Help Scout (17), Freshdesk (16) |
| Help Scout | 24 | Zendesk (22), Freshdesk (22), Zoho Desk (18) |
| Gorgias | 20 | Zendesk (15), Help Scout (15), Intercom (14) |
| Zoho Desk | 19 | Help Scout (18), Freshdesk (18), Zendesk (16) |
| HubSpot | 10 | Zendesk (9), Intercom (8), Tidio (5) |
| SurveyMonkey | 6 | Typeform (6), Qualtrics (6), Hotjar (5) |
| HubSpot Service Hub | 14 | Zendesk (13), Help Scout (13), Intercom (12) |
| Qualtrics | 6 | Typeform (6), SurveyMonkey (6), Hotjar (5) |
| Typeform | 6 | SurveyMonkey (6), Qualtrics (6), Hotjar (5) |
| Intercom (Fin) | 5 | Gorgias (4), Tidio Lyro (4), Ada (3) |
| Genesys Cloud CX | 5 | Five9 (5), Nextiva (4), NICE CXone (3) |
| Tidio Lyro | 5 | Ada (4), Gorgias (4), Intercom (Fin) (4) |
| LiveChat | 5 | Zendesk (5), Tidio (4), tawk.to (4) |
| tawk.to | 5 | Zendesk (5), HubSpot (5), Tidio (4) |
| Five9 | 5 | Genesys Cloud CX (5), Nextiva (4), NICE CXone (3) |
| NICE CXone | 4 | Five9 (3), Genesys Cloud CX (3), Nextiva (2) |
| Crisp | 7 | Zendesk (7), Intercom (7), Gorgias (5) |
| Jira Service Management | 11 | Freshdesk (11), Help Scout (10), Zendesk (9) |
| Tidio | 7 | Zendesk (7), Intercom (6), HubSpot (5) |
| Hotjar | 5 | Typeform (5), SurveyMonkey (5), Qualtrics (5) |
| Freshservice | 7 | Zendesk (7), Zoho Desk (7), Help Scout (7) |
| Canny | 4 | Typeform (4), SurveyMonkey (4), Hotjar (4) |
| Survicate | 4 | Typeform (4), SurveyMonkey (4), Hotjar (4) |
| Shopify | 6 | Zendesk (6), Help Scout (6), Freshdesk (6) |
| Ada | 4 | Tidio Lyro (4), Gorgias (3), Intercom (Fin) (3) |
| Nextiva | 4 | Five9 (4), Genesys Cloud CX (4), Talkdesk (3) |
| Talkdesk | 3 | Five9 (3), Nextiva (3), Genesys Cloud CX (3) |
| Zoho | 7 | Zendesk (7), Zoho Desk (7), Help Scout (7) |
Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.
| Rank | Source | Citing answers |
|---|---|---|
| 1 | intercom.com | 8 |
| 2 | helpscout.com | 4 |
| 3 | freshworks.com | 3 |
| 4 | gorgias.com | 3 |
| 5 | zendesk.com | 3 |
| 6 | xurrent.com | 3 |
| 7 | hubspot.com | 2 |
| 8 | salesforce.com | 2 |
| 9 | thedigitalprojectmanager.com | 2 |
| 10 | youtube.com | 2 |
For the brand's best questions: of each surface's 1 answers, how many named it.
| Questions | ||||||
|---|---|---|---|---|---|---|
| 1Which customer support tools are best for startups? | 1 | 1 | 1 | 1 | 0 | 0 |
| 2What are the best help desk and customer support platforms? | 0 | 1 | 1 | 1 | 0 | 1 |
| 3What are the best customer messaging platforms? | 0 | 0 | 1 | 1 | 0 | 0 |
| 4What are the best customer feedback and survey tools? | 1 | 0 | 0 | 0 | 0 | 0 |
| 5Which CRM is best for enterprise sales teams? | 0 | 0 | 0 | 1 | 0 | 0 |
| 6What are the best marketing and sales software platforms? | 0 | 0 | 0 | 0 | 1 | 0 |
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