Brand profile

HelpSpot

HelpSpot is a help desk software solution designed for customer support and internal IT, offering features like ticketing, knowledge base, and reporting.

2 questions · 1 categories · As of Nov 12, 2026

Best category rank
#48
Customer Support & Help Desk Software · of 133
Questions
2
1 categories
Answers naming it
3/12
Of the answers measured on this brand's questions

Visibility by category

CategoriesCategory rankQuestionsScore
Customer Support & Help Desk Software#48of 133222.5

Ranking by question

Named alongside in Customer Support & Help Desk Software

Brands named in the same answers as HelpSpot in the last four weeks, counted in answers.

  1. 13Freshdesk
  2. 23Help Scout
  3. 33Zendesk
  4. 43Zoho Desk
  5. 52SparrowDesk
  6. 62Freshservice
  7. 71Gmail
  8. 81Hiver
  9. 91HubSpot
  10. 101HubSpot Service Hub
  11. 111Intercom
  12. 121ProProfs Help Desk
  13. 131Salesforce
  14. 141Salesforce Service Cloud
  15. 151Shopify
  16. 161Spiceworks
  17. 171Zoho
  18. 181Zoho CRM

Sources cited when this brand is named

Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.

Sources cited when this brand is named
RankSourceCiting answers
1helpspot.com3
2intercom.com2
3softwareadvice.com2
4sparrowdesk.com2
5thectoclub.com2
6thecxlead.com2
7dragapp.com1
8freshworks.com1
9getmacha.com1
10mojohelpdesk.com1

Named by surface, by question

For the brand's best questions: of each surface's 1 answers, how many named it.

Named by surface, by question
QuestionsGoogle AI OverviewsChatGPTClaudeGeminiGoogle AI ModeMicrosoft Copilot
1Which help desk software offers the best value?001001
2What are the best help desk and customer support platforms?000001