Brand profile

osTicket

Open-source customer support ticketing system, first released in 2003, used for managing inquiries and support requests.

1 questions · 1 categories · As of Nov 1, 2026

Best category rank
#14
Customer Support & Help Desk Software · of 33
Questions
1
1 categories
Answers naming it
1/6
Of the answers measured on this brand's questions

Visibility by category

CategoriesCategory rankQuestionsScore
Customer Support & Help Desk Software#14of 3316.9

Ranking by question

Named alongside in Customer Support & Help Desk Software

Brands named in the same answers as osTicket in the last four weeks, counted in answers.

Named alongside in Customer Support & Help Desk SoftwareBrands named in the same answers as osTicket in the last four weeks, counted in answers.Zendesk: named in 22 answersZendeskHelp Scout: named in 24 answersHelp ScoutFreshdesk: named in 24 answersFreshdeskZoho Desk: named in 19 answersZoho DeskIntercom: named in 17 answersIntercomGorgias: named in 15 answersGorgiasHubSpot Service Hub: named in 13 answersHubSpot Service HubJira Service Management: named in 11 answersJira Service ManagementZoho: named in 7 answersZohoFront: named in 5 answersFrontSalesforce Service Cloud: named in 6 answersSalesforce Service CloudCrisp: named in 4 answersCrispServiceNow: named in 3 answersServiceNowosTicket: named in 3 answersosTicketFreshworks: named in 2 answersFreshworksZoho CRM: named in 3 answersZoho CRMFreshservice: named in 7 answersFreshservicePylon: named in 1 answersPylonDrift: named in 1 answersDriftZia: named in 1 answersZiaLiveAgent: named in 2 answersLiveAgentHubSpot CRM: named in 3 answersHubSpot CRMJira Software: named in 1 answersJira SoftwareRe:amaze: named in 1 answersRe:amazeShopify: named in 6 answersShopifyZammad: named in 1 answersZammadKayako: named in 1 answersKayakoSlack: named in 2 answersSlackBigCommerce: named in 2 answersBigCommerceTidio: named in 2 answersTidio
  • Answers naming the brand
  • 1
  • 3
  • 24
  • Answers naming both
  • 1
  • 9
Named alongside in Customer Support & Help Desk SoftwareBrands named in the same answers as osTicket in the last four weeks, counted in answers.Zendesk: named in 22 answersZendeskHelp Scout: named in 24 answersHelp ScoutFreshdesk: named in 24 answersFreshdeskZoho Desk: named in 19 answersZoho DeskIntercom: named in 17 answersIntercomGorgias: named in 15 answersGorgiasHubSpot Service Hub: named in 13 answersHubSpot Service HubJira Service Management: named in 11 answersZoho: named in 7 answersZohoFront: named in 5 answersFrontSalesforce Service Cloud: named in 6 answersCrisp: named in 4 answersCrispServiceNow: named in 3 answersServiceNowosTicket: named in 3 answersosTicketFreshworks: named in 2 answersFreshworksZoho CRM: named in 3 answersFreshservice: named in 7 answersPylon: named in 1 answersDrift: named in 1 answersDriftZia: named in 1 answersZiaLiveAgent: named in 2 answersLiveAgentHubSpot CRM: named in 3 answersHubSpot CRMJira Software: named in 1 answersRe:amaze: named in 1 answersRe:amazeShopify: named in 6 answersShopifyZammad: named in 1 answersZammadKayako: named in 1 answersKayakoSlack: named in 2 answersSlackBigCommerce: named in 2 answersBigCommerceTidio: named in 2 answersTidio
  • Answers naming the brand
  • 1
  • 3
  • 24
  • Answers naming both
  • 1
  • 9
  1. 12Freshdesk
  2. 22Help Scout
  3. 32Zendesk
  4. 42Zoho
  5. 52Zoho Desk
  6. 61BigCommerce
  7. 71Freshworks
  8. 81Gorgias
  9. 91HESK
  10. 101HubSpot CRM
  11. 111HubSpot Service Hub
  12. 121Jira Service Management
  13. 131Jira Software
  14. 141Re:amaze
  15. 151Shopify
  16. 161Slack
  17. 171Spiceworks Cloud Help Desk
  18. 181WooCommerce
  19. 191Zammad
  20. 201Zia
Named alongside
BrandAnswers naming the brandNamed alongside
Zendesk22Help Scout (9), Freshdesk (9), Gorgias (7)
Help Scout24Zendesk (9), Freshdesk (9), Gorgias (7)
Freshdesk24Zendesk (9), Help Scout (9), Gorgias (7)
Zoho Desk19Zendesk (7), Help Scout (7), Freshdesk (7)
Intercom17Zendesk (6), Gorgias (6), Help Scout (6)
Gorgias15Zendesk (7), Help Scout (7), Freshdesk (7)
HubSpot Service Hub13Zendesk (5), Help Scout (5), Freshdesk (5)
Jira Service Management11Zendesk (5), Zoho Desk (5), Help Scout (5)
Zoho7Zendesk (3), Zoho Desk (3), Help Scout (3)
Front5Zendesk (3), Gorgias (3), Help Scout (3)
Salesforce Service Cloud6Zendesk (3), Gorgias (3), Zoho Desk (3)
Crisp4Zendesk (2), Gorgias (2), Help Scout (2)
ServiceNow3Zendesk (2), Gorgias (2), Zoho Desk (2)
osTicket3Zendesk (2), Zoho Desk (2), Help Scout (2)
Freshworks2Zendesk (1), Zammad (1), Zia (1)
Zoho CRM3Zendesk (1), Freshservice (1), Zoho Desk (1)
Freshservice7Zendesk (1), Zoho Desk (1), Jira Service Management (1)
Pylon1Zendesk (1), Gorgias (1), Help Scout (1)
Drift1Zendesk (1), Tidio (1), ServiceNow (1)
Zia1Zendesk (1), Zammad (1), Slack (1)
LiveAgent2Zendesk (1), Tidio (1), ServiceNow (1)
HubSpot CRM3Zendesk (1), Zammad (1), Zia (1)
Jira Software1Zendesk (1), Re:amaze (1), Gorgias (1)
Re:amaze1Zendesk (1), Gorgias (1), Zoho Desk (1)
Shopify6Zendesk (1), Re:amaze (1), Gorgias (1)
Zammad1Zendesk (1), Zia (1), Slack (1)
Kayako1Zendesk (1), Tidio (1), ServiceNow (1)
Slack2Zendesk (1), Zammad (1), Zia (1)
BigCommerce2Zendesk (1), Re:amaze (1), Gorgias (1)
Tidio2Zendesk (1), ServiceNow (1), Gorgias (1)

Sources cited when this brand is named

Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.

The answers that named this brand cited no sources in the last four weeks.

Named by surface, by question

For the brand's best questions: of each surface's 1 answers, how many named it.

Named by surface, by question
QuestionsGoogle AI OverviewsChatGPTClaudeGeminiGoogle AI ModeMicrosoft Copilot
1Which help desk software offers the best value?000010