Freshdesk

customer support platform

GenRank Score

268.9

An Indian customer service software developed by Freshworks Inc. and launched in 2011, offering ticketing and help desk solutions.

Also Known As

FreshdeskFreshdesk (Freshworks)

4 questions•2 categories

Which help desk software offers the best value?Customer Support & Help Desk Software

Score

89.6

Rank

Score History

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Average Rank

#1.4

Median

Range

#1–#2

Consistency

★★★σ=0.5

🏆Top 3 in 5/5 models

Rankings by Model

Claude Haiku 4.5 #1Gemini 3.1 Flash Lite #1Sonar #1GPT-5.4 mini #2Grok 4.3 #2

What are the best help desk and customer support platforms?Customer Support & Help Desk Software

Score

86.9

Rank

Score History

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Average Rank

#2.0

Median

Range

#1–#6

Consistency

★★☆σ=2.0

🏆Top 3 in 4/5 models

Rankings by Model

Claude Haiku 4.5 #1Gemini 3.1 Flash Lite #1Grok 4.3 #1Sonar #1GPT-5.4 mini #6

Which customer support tools are best for startups?Customer Support & Help Desk Software

Score

78.8

Rank

Score History

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Average Rank

#2.6

Median

Range

#1–#5

Consistency

★★☆σ=1.6

🏆Top 3 in 3/5 models

🎯Top 5 in 5/5 models

Rankings by Model

Gemini 3.1 Flash Lite #1Grok 4.3 #1Claude Haiku 4.5 #2GPT-5.4 mini #4Sonar #5

What are the best tools for running an online business?E-commerce & Shopping

Score

13.6

Rank

#28

Score History

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Average Rank

#16.0

Median

#16

Range

#16–#16

Rankings by Model

GPT-5.4 mini #16