GenRank™

Freshdesk

customer support platform
GenRank Score
204.6

An Indian customer service software developed by Freshworks Inc. and launched in 2011, offering ticketing and help desk solutions.

Also Known As

FreshdeskFreshdesk (Freshworks)Freshdesk (by Freshworks)
3 questions•1 category
What are the best help desk and customer support platforms?Customer Support & Help Desk Software
Score
76.9
Rank
#2

Score History

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Average Rank
#2.0
Median
#2
Range
#2–#2
🏆Top 3 in 8/8 models

Rankings by Model

Claude Haiku 4.5 #2Claude Sonnet 5 #2Gemini 3.1 Flash Lite #2Gemini 3.7 Flash #2GPT-5.4 mini #2GPT-5.6 Luna #2Grok 4.3 #2Sonar #2
Which help desk software offers the best value?Customer Support & Help Desk Software
Score
68.4
Rank
#2

Score History

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Average Rank
#2.1
Median
#2
Range
#1–#6
Consistency
★★☆σ=1.5
🏆Top 3 in 7/8 models

Rankings by Model

Claude Haiku 4.5 #1Gemini 3.1 Flash Lite #1Sonar #1Claude Sonnet 5 #2Gemini 3.7 Flash #2GPT-5.4 mini #2Grok 4.3 #2GPT-5.6 Luna #6
Which customer support tools are best for startups?Customer Support & Help Desk Software
Score
59.4
Rank
#3

Score History

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Average Rank
#4.9
Median
#4
Range
#1–#12
Consistency
☆☆☆σ=3.4
🏆Top 3 in 4/8 models
🎯Top 5 in 6/8 models

Rankings by Model

Grok 4.3 #1Sonar #2Claude Haiku 4.5 #3GPT-5.6 Luna #3Claude Sonnet 5 #5GPT-5.4 mini #5Gemini 3.1 Flash Lite #8Gemini 3.7 Flash #12