Customer Support & Help Desk Software
Rankings are recomputed on the monthly poll cycle.
AI Consensus Ranking
- #1Help Scout230.4
- #2Zendesk208.5
- #3Freshdesk204.6
- #4Zoho Desk132.3
- #5Intercom132.0
- #6Jira Service Management100.0
- #7HubSpot Service Hub95.0
- #8Gorgias80.2
- #9Front59.3
- #10Salesforce Service Cloud52.2
- #11Hiver46.3
- #12Freshdesk Growth41.0
- #13HubSpot CRM34.4
- #14Zoho31.0
- #15Jira30.2
- #16Plain29.7
- #17Buffer23.1
- #18Zoho CRM22.2
- #19Zoho One21.5
- #20Help Scout Standard21.0
- #21ServiceNow20.3
- #22HelpSpot20.3
- #23Basecamp20.3
- #24Fin AI Agent19.6
- #25Trello18.7
- #26Intercom for Early Stage18.1
- #27Salesforce16.3
- #28Freshservice15.8
- #29Atera15.0
- #30atlassian.com14.8
- #31Slack Connect14.8
- #32ManageEngine ServiceDesk Plus14.7
- #33Linear14.5
- #34eDesk14.4
- #35GitHub14.2
- #36Confluence14.2
- #37Pylon14.2
- #38Kayako14.0
- #39Gmail13.9
- #40monday service13.8
- #41Google Workspace13.7
- #42Freshworks for Startups13.7
- #43ProProfs13.6
- #44Crisp13.5
- #45Zendesk for Startups13.2
- #46Freshworks12.7
- #47HubSpot12.6