GenRank™

Customer Support & Help Desk Software

Rankings are recomputed on the monthly poll cycle.

AI Consensus Ranking

  1. #1Freshdesk255.3
  2. #2Help Scout180.3
  3. #3Zoho Desk172.0
  4. #4Zendesk153.5
  5. #5Intercom113.0
  6. #6HubSpot Service Hub70.9
  7. #7Jira Service Management54.0
  8. #8Salesforce Service Cloud47.2
  9. #9Pylon46.8
  10. #10Spiceworks Cloud Help Desk43.6
  11. #11HaloITSM39.8
  12. #12Gorgias36.5
  13. #13Plain35.4
  14. #14HelpSpot30.5
  15. #15Gladly29.2
  16. #16Front27.7
  17. #17Kustomer25.6
  18. #18Intercom (Fin AI)19.2
  19. #19ServiceNow18.3
  20. #20ManageEngine ServiceDesk Plus16.9
  21. #21Freshworks15.0
  22. #22Spiceworks8.1
  23. #23ManageEngine7.9
  24. #24Freshservice7.7
  25. #25G27.5
  26. #26Capterra7.3
  27. #27PCMag7.2
  28. #28SolarWinds Service Desk6.8
  29. #29HappyFox6.2
  30. #30SysAid6.2
  31. #31Tidio5.1

Ranked Questions