What are the best customer feedback and survey tools?
Customer Support & Help Desk SoftwareNamed in 2 of 6 answers
#13
23.4
Rank by surface
Gemini#1
Google AI Mode#3
Gemini#1Google AI Mode#3Brand profile
Delighted
A Qualtrics product offering a simple platform for collecting customer feedback via NPS, CSAT, and CES surveys.
1 questions, 1 categoriesAs of Nov 12, 2026
- Best category rank
- #46
- Customer Support & Help Desk Software, of 133
- Questions
- 1
- 1 categories
- Answers naming it
- 2/6
- Of the answers measured on this brand's questions
Visibility by category
| Categories | Category rank | Questions | Score |
|---|---|---|---|
| Customer Support & Help Desk Software | #46of 133 | 1 | 23.4 |
Ranking by question
Named alongside in Customer Support & Help Desk Software
Brands named in the same answers as Delighted in the last four weeks, counted in answers.
Sources cited when this brand is named
Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.
| Rank | Source | Citing answers |
|---|---|---|
| 1 | hotjar.com | 1 |
| 2 | qualtrics.com | 1 |
| 3 | surveymonkey.com | 1 |
| 4 | typeform.com | 1 |
| 5 | uservoice.com | 1 |
Named by surface, by question
For the brand's best questions: of each surface's 1 answers, how many named it.
| Questions | Google AI Overviews |  ChatGPT |  Claude | Gemini | Google AI Mode |  Microsoft Copilot |
|---|---|---|---|---|---|---|
| 1What are the best customer feedback and survey tools? | 0 | 0 | 0 | 1 | 1 | 0 |