Which banks have the best customer service?
Banks & BankingNamed in 2 of 6 answers
#27
11.9
Rank by surface
Google AI Mode#3
Microsoft Copilot#6
Brand profile
The consumer banking arm of Citigroup, an American multinational investment bank and financial services corporation founded in 1812.
4 questions · 2 categories · As of Nov 12, 2026
| Categories | Category rank | Questions | Score |
|---|---|---|---|
| Mortgage Lenders | #31of 65 | 2 | 22.5 |
| Banks & Banking | #55of 130 | 2 | 20.4 |
Brands named in the same answers as Citibank in the last four weeks, counted in answers.
Sites the answers naming this brand cited in the last four weeks. Counts are citing answers.
| Rank | Source | Citing answers |
|---|---|---|
| 1 | bankrate.com | 4 |
| 2 | cnbc.com | 3 |
| 3 | forbes.com | 3 |
| 4 | chime.com | 2 |
| 5 | consumeraffairs.com | 2 |
| 6 | jdpower.com | 2 |
| 7 | lendingtree.com | 2 |
| 8 | money.com | 2 |
| 9 | nerdwallet.com | 2 |
| 10 | wealthvieu.com | 2 |
For the brand's best questions: of each surface's 1 answers, how many named it.
| Questions | ||||||
|---|---|---|---|---|---|---|
| 1Which banks have the best customer service? | 0 | 0 | 0 | 0 | 1 | 1 |
| 2Which mortgage lenders are the best? | 0 | 0 | 0 | 0 | 1 | 1 |
| 3Which lenders are best for refinancing a mortgage? | 0 | 0 | 0 | 1 | 0 | 0 |
| 4Which banks have the lowest fees? | 0 | 0 | 1 | 0 | 0 | 0 |
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