In Customer Support & Help Desk Software

What are the best live chat tools for websites?

EditionNov 11, 2026Asked on 6 AI surfacesv5.0

AI Visibility Ranking

Brands ordered by GenRank score for this question.

DirectionalQuestion-level figures rest on at most 6 answers per brand, so treat them as direction, not a verdict; the category ranking is the number to judge by. Scores are for the week of 2026-11-08.

RankBrandNamed byScore
1HubSpot5/668.3
2LiveChat5/664.8
3tawk.to5/664.4
4Zendesk6/662.5
5Tidio5/648.2
6Intercom4/641.4
7Crisp3/631.4
8Comm1002/616.5
9Freshchat1/616.5
10ProProfs Chat1/615.7

Sources these answers cited

The sites each surface's answer cited this week. The logos are the surfaces that cited the site.

SourceCited by
bolddesk.comBoldDesk2 surfaces
freshworks.com10 Best Website Live Chat Software in 2026 | Freshdesk - Freshworks2 surfaces
helpmonks.com9 Best Live Chat Tools for Websites in 2026 - helpmonks.com2 surfaces
thecxlead.com10 Best Live Chat Software For Websites In 2026 - The CX Lead2 surfaces
tidio.comTidio Pricing—Find the Best Plan for Your Business Needs2 surfaces
boei.helpBest Live Chat Software 2026: 15 Compared (Free + Paid)1 surfaces
brightseotools.comBest Live Chat Software for Websites (2026): 9 Tools Compare...1 surfaces
capterra.comreview and listing sites · 10 Best Live Chat Software Picks (Reviews) - Capterra1 surfaces
chatim.appBest Live Chat Software in 2026: 25 Tools Compared1 surfaces
dashly.io20 best live chat software & tools for your website [2026] - Dashly blog1 surfaces
deskwoot.comdeskwoot.com1 surfaces
devopsschool.comdevopsschool.com1 surfaces

20 more

Rank trend

Rank trends are drawn once two weekly editions under the same methodology exist. Only the first edition is in so far.