| # | Entity | Score |
|---|---|---|
| 01 | Zendesk | 100.0 |
| 02 | Freshdesk | 73.1 |
| 03 | Intercom | 69.9 |
| 04 | Salesforce Service Cloud | 61.4 |
| 05 | Jira Service Management | 40.4 |
| 06 | Zendesk for Customer Service | 30.0 |
| 07 | Gorgias | 23.1 |
| 08 | Fin AI Agent | 20.3 |
| 09 | 채널톡 | 19.6 |
| 10 | Fin | 18.1 |
| 11 | Zoho Desk | 17.7 |
| 12 | Help Scout | 16.9 |
| 13 | Freshservice | 16.3 |
| 14 | Zendesk Support Suite | 15.8 |