In Customer Support & Help Desk Software
What are the best customer feedback and survey tools?
AI Visibility Ranking
Brands ordered by GenRank score for this question.
DirectionalQuestion-level figures rest on at most 6 answers per brand, so treat them as direction, not a verdict; the category ranking is the number to judge by. Scores are for the week of 2026-11-08.
| Rank | Brand | Named by | Score |
|---|---|---|---|
| 1 | SurveyMonkey | 6/6 | 98.1 |
| 2 | Qualtrics | 6/6 | 78.1 |
| 3 | Typeform | 6/6 | 77.3 |
| 4 | Hotjar | 5/6 | 55.5 |
| 5 | Canny | 4/6 | 48.3 |
| 6 | Survicate | 4/6 | 48.3 |
| 7 | Medallia | 3/6 | 34.0 |
| 8 | Google Forms | 2/6 | 33.0 |
| 9 | Jotform | 2/6 | 27.3 |
| 10 | Qualtrics CoreXM | 2/6 | 27.0 |
Sources these answers cited
The sites each surface's answer cited this week. The logos are the surfaces that cited the site.
| Source | Cited by |
|---|---|
| typeform.comCustomer satisfaction survey software: 9 tools ranked - Typeform |    3 surfaces |
| guideflow.com21 best customer feedback tools in 2026 - Guideflow Blog |  2 surfaces |
| hotjar.comHotjar | 2 surfaces |
| qualtrics.comQualtrics | 2 surfaces |
| surveymonkey.comSurveyMonkey | 2 surfaces |
| thecxlead.com10 Best Customer Survey Tools Reviewed in 2026 | 2 surfaces |
| blog.hubspot.com32 Top customer feedback tools for 2026 - HubSpot Blog | 1 surfaces |
| chatboq.comBest Survey Tools for Customer Feedback: 2026 Comparison | 1 surfaces |
| chitchatmarketingllc.com8 Best Survey Tools for Customer Feedback in 2026 - ChitChat Marketing LLC | 1 surfaces |
| custify.comThe 40 Best Customer Feedback Tools You’ll Want to Try | 2026 Updated List | 1 surfaces |
| dupple.comBest Customer Feedback Tools in 2026: 8 Platforms I Actually Tested | 1 surfaces |
| feedback.tools13 Best Customer Feedback Tools in 2026 - feedback.tools | 1 surfaces |
11 more
Rank trend
Rank trends are drawn once two weekly editions under the same methodology exist. Only the first edition is in so far.