| # | Entity | Score |
|---|---|---|
| 01 | The UPS Store | 64.2 |
| 02 | Trader Joe's | 62.0 |
| 03 | USAA | 60.3 |
| 04 | Zappos | 43.1 |
| 05 | Apple | 38.9 |
| 06 | chewy.com | 35.5 |
| 07 | Chick-fil-A | 34.6 |
| 08 | Amazon | 33.8 |
| 09 | Ritz-Carlton | 30.3 |
| 10 | Publix | 27.5 |
| 11 | REI | 26.4 |
| 12 | Costco | 26.1 |
| 13 | Lexus | 20.6 |
| 14 | Genius Bar | 16.9 |
| 15 | Navy Federal Credit Union | 15.8 |
| 16 | Nike | 14.7 |
| 17 | Wegmans | 12.9 |
| 18 | Nordstrom | 5.1 |