J.D. Power’s 2026 U.S. Direct Banking Satisfaction Study
ranking
GenRank Score
18.7
An annual study by J.D. Power assessing customer satisfaction with direct banks in the United States.
Also Known As
J.D. Power’s 2026 U.S. Direct Banking Satisfaction Study
1 question•1 category
Score History
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Average Rank
#4.0
Median
#4
Range
#4–#4
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Rankings by Model
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